Amazon sued over biometric data, tracking in NYC Amazon Go stores

Xavier Roger


A sign is seen outside of an Amazon Go store at the Amazon.com Inc. headquarters on May 20, 2021 in Seattle, Washington.

Amazon is facing a class-action lawsuit that accuses the company of failing to properly inform New York City customers of biometric information collection in Amazon Go stores – including palm scans and measuring individuals’ bodies to track shoppers.

The suit, which was filed on behalf of Alfredo Rodriguez Perez in U.S. District Court for the Southern District of New York on Thursday, says that Amazon violated New York City law by collecting biometric identifier information without properly disclosing the practices to customers in stores.

Amazon confirmed the company uses biometric data for its Amazon One “palm-based identity” payment system in a statement sent to USA TODAY on Friday. Amazon does not use facial recognition technology in any of its stores, the company said in the statement.


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